Our Services
Website Design & Digital Presence
We build fast, mobile-optimized websites that showcase your brand, sync with your menus and online ordering, and convert visitors into customers.
Social Media & Content Creation
From eye-catching posts to influencer campaigns, we help you grow your audience, engage your community, and stay top-of-mind on every platform.
Tech Stack Optimization & Data Insights
We unify your tech stack—POS, CRM, eCommerce, and marketing tools—for smarter operations and clearer, data-driven decisions.
Marketing Strategy & Fractional CMO Services
Get executive-level strategy without the overhead. We build and execute full-funnel marketing plans tailored to your business goals and growth stage.
Industries
Retail & E-Commerce
Restaurants & Hospitality
Healthcare & Dental Offices
Case Studies
Challenge:
Red Door Grill wanted to increase both customer retention and employee engagement but lacked a structured rewards system for either group.
Solution:
We launched the first-ever dual loyalty program using Appfront—one for customers and one for staff. The employee program incentivized training participation, positive reviews, and sales contributions. The customer-facing program included tiered rewards and seasonal promotions.
Results:
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35% increase in customer repeat visits
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Over 80% of staff engaged in the employee loyalty program
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Elevated internal morale and improved guest experience simultaneously
Red Door Grill – Dual Loyalty Program Implementation
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Challenge:
A growing fast-casual group (6+ brands) struggled with disconnected systems—POS, loyalty, online ordering, and email tools weren’t working together.
Solution:
Led a full tech stack audit and integration project across Toast, Paytronix, and Klaviyo. Built custom CRM flows for retention, win-backs, and first-timer onboarding: trained internal teams and created SOPs for long-term scalability.
Results:
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Unified guest data across all channels
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22% lift in returning customer rate
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Simplified marketing operations and reporting across all brands
Multi-Brand Group – Tech Stack Overhaul & CRM Strategy
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Challenge:
Mikuni's growing restaurant group needed a cohesive digital experience, but their tools were siloed. They were using Micros 3700, Paytronix for loyalty, SpotOn Reserve for reservations, and a custom WordPress website—none of which communicated effectively with each other.
Solution:
We conducted a full tech stack audit to identify disconnects between systems and customer touchpoints. Then, we optimized each integration to ensure real-time data sync, consistent user experience, and operational efficiency. Key work included:
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API and menu sync from Micros 3700 to online ordering
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Custom WordPress enhancements for seamless SpotOn and loyalty integration
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Paytronix campaign automation and segmentation setup
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Streamlined online reservation flows and gift card functionality
Results:
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30% increase in online reservation conversions
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Loyalty opt-ins rose 18% within 90 days
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Reduced guest friction across digital channels
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Staff efficiency improved with less manual reconciliation
Mikuni Sushi – Tech Stack Optimization Across Legacy and Modern Platforms
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Challenge:
Houston’s Hot Chicken faced high bounce rates and abandoned carts on their online ordering platform. Their digital menu was cluttered, hard to navigate, and inconsistent across locations.
Solution:
We redesigned the online ordering experience through Appfront, simplifying the user flow and optimizing the menu for conversion. We standardized item names, categories, and modifiers, implemented upsell logic, and aligned visuals with brand identity.
Results:
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28% increase in completed online orders
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Average ticket size grew by 14% through strategic upsells
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Consistent menu UX across 10+ locations
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Reduced order errors and improved kitchen throughput
Houston’s Hot Chicken – Online Ordering & Menu Optimization
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Ready to unlock your business potential?